Legal notice

controller
Scilla architectural design Sàrl, Rue de Lausanne 37 – 1201 Geneva, is responsible for the collection and processing of your personal data in Switzerland.

Data collected

We collect and process personal data in order to respond to a quote request, contact, callback request or simply to communicate with you via the available channels.

If you do not provide the personal data we have requested, we may not be able to respond to your requests or provide you with our services.

When you use our online forms, when you contact Scilla architectural design Sàrl by telephone or email, or when you interact with us on social networks (by mentioning us / tagging us or by contacting us directly), we are likely, depending on the medium used, to collect and process the following data:

 

• • First and last name

• • Email Address

• • Address

• • Phone Number

If applicable, company name and address of the company on whose behalf the contact/request is made
Information about devices and device usage (session data about visits to our Site, applications for mobile devices or services on Internet platforms, media portals and social networks, including duration and frequency of visits, language and country settings, information about your browser and computer operating system, IP addresses).

In many cases, you can control the information we collect by changing your online settings, including consenting to receive marketing materials.

Use and purposes of the data collected

We use the personal data that you have provided to us or that we have collected in order to offer you the best service, to be able to offer you our services or to respond to requests sent via social networks.

We use our contractual agreements with you as the legal basis on which we collect and process your personal data. We may also rely on our legitimate business interests for example:

– to measure customer satisfaction and resolve customer issues;

– for internal administrative and business purposes (such as improving our Site and services, or identifying user behavior);

– to monitor the use of our Site and to ensure that it is as effective and relevant as possible for your device, for you, and for your default settings;

– to facilitate interaction with our customers.

In some cases, we may need to process personal data to meet our legal and compliance obligations related to product safety, regulatory decisions, accounting, tax or other requirements.

Whenever we rely on our legitimate interests, we always ensure that we balance those interests against your rights.

We only send you direct advertising messages by SMS, post or e-mail if you have given us your consent when registering, which you can revoke at any time.

In order to provide reliable and secure systems, we regularly update the technologies that allow our customers to visit our Website. In order to better understand and improve the services we offer, we track and analyze the behavior of our customers. We also monitor our systems to prevent unauthorized access or illegal use of our services.

It is in our legitimate business interests to monitor our systems to ensure their security.

Transmission of personal data

In some cases, we make your data available to third parties, such as suppliers and service providers acting on behalf of our customers. However, we never sell your data to third parties. If we work with external companies that offer services and we have to process personal data for this purpose, they may only process your data for the purposes specified by Scilla architectural design Sàrl, but may then use it in their own interest for the same purposes as us, in particular for the personal analysis of customer behavior or for direct marketing activities. However, they may not make it available to other parties.

Employees only have access to your personal data to the extent necessary to perform their duties.

When we use third-party payment providers, we may provide payment history information in addition to the personal information needed to complete the payment. As is the case with other external parties, payment providers may only use personal information for the purposes set out in this Privacy Policy.

If a supplier is located in a country whose personal data protection laws are not comparable to Swiss laws, Scilla architectural design Sàrl always requires that the supplier contractually meets the requirements of Swiss laws.

Finally, we may transmit your personal data, if we deem it necessary, to comply with applicable laws and regulations. This applies to legal proceedings, requests from courts and responsible authorities, or if we have a legal obligation to provide your information to federal or cantonal agencies, or other parties in order to protect and defend our rights and property. In any case, we only disclose data if this is legally required.

Security of your personal data

We take appropriate technical and organizational measures to protect the confidentiality and integrity of your personal data. We protect your personal data against unauthorized and accidental destruction, accidental loss, technical errors, falsification, theft or unlawful use, and against unauthorized modification, unauthorized duplication, unauthorized access or unauthorized processing.

However, you should be aware that the transmission of information over the Internet and other electronic media involves certain security risks and that we cannot guarantee the security of such transmitted data.

Retention period of your personal data

We retain your personal data for as long as we deem it necessary to comply with applicable laws, or as long as it is necessary to fulfill the purposes for which it was collected. The duration of storage depends on the type of data and the purpose for which it was collected. In some cases, we are legally required to retain data for a certain period.

We delete or anonymize your personal data as soon as it is no longer necessary.

Your rights

In accordance with Swiss Data Protection legislation, you have the following rights:

– The right to object, for legitimate reasons, to your personal data being processed in ways other than those to which you have consented; when it comes to commercial prospecting, you can exercise this right in particular by clicking on the unsubscribe link in each of our newsletters or solicitations;

– The right to be informed about the processing to which this personal data gives rise. This Privacy Policy, as well as any additional information or notification communicated to you, either at the time you provided your contact details or otherwise, is intended to give you this information;

– The right of access: you have the right to know what personal data we hold about you and to request, in writing, to the address indicated at the bottom of this paragraph, to consult your personal data. We will provide you with this information as quickly as possible, at the latest within 30 days, unless the request is complex. We may require proof of identity before we can disclose the personal data;

– The right to rectify, update or delete (right to be “forgotten”) all or part of said data: we undertake to process your requests for correction as soon as possible in the event of inaccuracy of personal data, as well as your requests for partial or total deletion of your data when applicable law provides for it. When you have requested not to receive marketing materials from us, we will need to retain certain information to ensure that you are not contacted in the future.

– The right to withdraw your consent: where we process your personal data on the basis of your consent, you may withdraw that consent at any time, using the contact details provided at the bottom of this paragraph;

– The right to data portability: we undertake, at your request, to provide you with or transmit to a designated third party, the personal data that you have communicated to us in a structured, commonly used and machine-readable format. This right to portability applies only to data that you have provided, when the processing is based on your consent or on a contract, and is carried out using automated processes;

– The right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC): in the event of any difficulty concerning the processing of your personal data that we carry out, we invite you to contact us first. The Federal Data Protection and Information Commissioner (FDPIC) is responsible for the application and monitoring of data protection in Switzerland. Complaints can be addressed to the FDPIC. You can find the contact details of the FDPIC here or by calling Monday to Friday from 10 a.m. to 12 p.m. on: +41 (0)058 462 43 95.

These rights can be exercised by contacting us by email (info@scillaarchitecturaldesign.com) or by post (Scilla architectural design Sàrl, Rue de Lausanne 37 – 1201 Geneva). In all cases, your request must be accompanied by proof of identity.

If the provision of information requires disproportionate effort, we may demand compensation to cover the costs (maximum CHF 300, art. 19 OPDo).

Cookie policy

We use cookies to optimize your use of our website. Cookies are small text files (tracers) that are stored on your device when you visit a website. They do not allow the identification of the User, but record information relating to the navigation of a computer on a website.

These cookies are returned to us each time you visit our website. This allows us, for example, to offer you a personalized service, or to facilitate your subsequent navigation on our website. The cookies we use do not contain personal data but only an anonymous identification number and information relating to the navigation of the computer concerned on our website (the pages consulted, the date and time of the consultation, IP address of your computer, etc.).

These are mainly session cookies that allow authentication and connection to our website by a user as well as the memorization of navigation elements during a session. These cookies are essential for user navigation and accessibility to the site.

Other cookies, which allow the user's preferences, selected settings and previously viewed pages to be saved, are also installed when browsing the Site. Enabling these cookies is not strictly necessary for the Site to function, but they do improve browsing performance.

Targeting cookies are used to deliver advertising content that is relevant to you and may be used to track the effectiveness of our advertising campaigns on third party websites. These cookies are placed on our site by our third party service providers. They may remember your web browsing activity and may be used to understand your geographic data. The information processed by these cookies is about your actions and interests so that adverts on other sites are more relevant to you.

We use data collected by targeting cookies to make marketing as relevant as possible.

Some social media cookies are used for advertising purposes. They may track your browser outside of Scilla architectural design Sàrl to get a better idea of ​​your interests. We also use social media cookies to offer you our services when you visit social media platforms.

In this policy, we talk about cookies, but this is just one of the tracking technologies used on websites and mobile applications. Other similar technologies include pixels, tags, iBeacons, JavaScripts, mobile identifiers, HTML5 local storage, local shared objects, and fingerprinting techniques. These technologies may be used in parallel with cookies for similar purposes. To make this policy easy to read, we only talk about cookies.

Cookies cannot be used to run programs or transfer viruses to a computer. The information contained in these cookies can only be read or modified by the issuer.

Cookies may be stored for varying periods of time on your browser or device. Session cookies are deleted from your computer or device when you close your web browser. Persistent cookies remain stored on your computer or device until deleted or until they expire.

You can also view our website without cookies. Internet browsers are often set to accept cookies. If you wish to prevent your Internet browser from using cookies, you can disable their use in your Internet browser settings. The help functions of your browser can show you how to disable and/or delete cookies in your Internet browser. Please note that some functions of our website may no longer function as intended if you disable/delete cookies. Therefore, we decline all responsibility for the degraded functioning of our website if you choose not to accept the insertion of cookies necessary for proper navigation.

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your preferences in terms of cookies.

For Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
For Firefox: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
For Safari: https://www.apple.com/legal/privacy/fr-ww/cookies/
For Google Chrome: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
For Opera ™: http://help.opera.com/Windows/10.20/fr/cookies.html
If you block cookies on our Site, you may not be able to access certain areas of our Site and some features and pages will not function as usual.

Statistics and audience measurement

In order to adapt our website, its content and its services to the expectations of users, we use several audience measurement services, such as "Google Analytics". The cookies used as part of these services make it possible to analyze the behavior of Internet users and in particular the number of visits, the number of pages viewed as well as the activity of users on our website and their frequency of return.

The data generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.

You can object to the use of Google Analytics by clicking on the following link: https://tools.google.com/dlpage/gaoptout?hl=fr